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Introduction to the Programme

The programme involves alternating theoretical courses with practice oriented studios. The development of the program along the two years is intended as a gradual evolution of complexity in terms of design challenges and project scope and scale. This manifests in the three studios that start with a focus on the micro scale of a product design, to a service system and spatial design scope, to then enlarge and engage with the design for more complex service and social systems.

From a theoretical perspective, the first semester involves foundational courses aimed at training students in their ability to investigate and understand cultural and business contexts, to design for user-experience and digital innovation and to prepare for team building activities and dynamics.

In the second semester, the program includes an in-depth study of service design for innovation theories and models, and of data driven service design approaches.

The theoretical courses conclude in the third semester with a teaching on systemic design for sustainability and with the selection of two elective courses that can convey specific and in-depth skills in economic, social or cultural innovation.

Studio Courses

The activities conducted in the studios of the first two semesters involve different approaches to product-service system design:

  • The Innovation Studio aims to guide students in the development of a product-service. Through a methodology that integrates research, scenario creation, design and prototyping, project development and implementation, students learn to work in multidisciplinary teams to realise a system consisting of: a physical prototype of a product (touchpoint), a service and its communication.
  • The PSSD Studio addresses the area of service systems, with the aim of learning and exercising skills in the design of services and spaces within a company and/or territorial offer system, always from a product-service system perspective.

Design Seminars

At the end of the second semester, students join the one week intensive workshop called ‘Design Seminar’ with international lecturers and professionals touching upon contemporary issues in relation to sustainability and new technologies.

Final Synthesis Studio

The Final Synthesis Studio, in the first semester of the second year, will then bring together all the diverse components of the product-service system. It completes the programme’s design activities with specific skills relating to business management and modelling to facilitate a greater ability to face complex problems, implementing a fully multi-disciplinary and systemic approach to service design.

In addition to the possible completion of the elective courses, the final semester includes the individual degree graduation work and a final internship.

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