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As user experience is becoming a differentiating factor in certain traditional industries, the designer’s role will be more strategic and we should be prepared for it.
Chenhao (Marco) moved from China to Italy in 2015 to study as part of the Marco Polo program. After learning the Italian language, he started his higher education journey at Politecnico di Milano, studying Industrial Product Design for his Bachelor's Degree.
He then shifted to Product Service System Design for his Master's Degree, choosing a more service-oriented direction. He developed service design projects with real clients that were collaborating with the course, and he is currently working as a user experience designer.
Updated:
Nov 8, 2024